Refund, Cancellation and Withdrawal
This page explains how Astrofes presents payment, cancellation, refund and withdrawal processes to users.
The Astrofes website has no payment screen, card payment, credit or Premium purchase flow.
The Astrofes website does not take payments. Premium features and related purchase, renewal and cancellation management are available only through the mobile app's secure store flow.
Starter is a repeat-purchase, non-subscription product with 20 non-expiring credits. Plus, Premium and Pro are auto-renewing monthly subscriptions with 50, 120 and 300 monthly credits. Local price, currency and tax information comes from Apple App Store or Google Play.
Subscription cancellation takes effect at period end, and deleting an Astrofes account does not cancel a store subscription. Refunds, withdrawals and payment disputes are handled under the tools and rules of the Apple App Store or Google Play used for purchase. Refunded or revoked purchases may also revoke associated unused store entitlements.
For payment, cancellation, refund or access questions, contact destek@astrofes.com.
Astrofes publishes these information texts so users can clearly understand the service scope, data processing practices and rights request channels.